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Privacy Policy

Information gathered by hoiisa.com. This is hoiisa.com’s (“hoiisa.com”) online privacy policy (“policy”). This policy applies only to activities hoiisa.com engages in on its website and does not apply to hoiisa.com activities that are “offline” or unrelated to the website.

Hoiisa.com collects certain anonymous data regarding the usage of the website. This information does not personally identify users, by itself or in combination with other information, and is gathered to improve the performance of the website. The anonymous data collected by the hoiisa.com website can include information such as the type of browser you are using, and the length of the visit to the website. You may also be asked to provide personally identifiable information on the hoiisa.com website, which may include your name, address, telephone number and e-mail address. This information can be gathered when feedback or e-mails are sent to hoiisa.com, when you register for services, or make purchases via the website. In all such cases you have the option of providing us with personally identifiable information.

Use and disclosure of information: Except as otherwise stated below, we do not sell, trade or rent your personally identifiable information collected on the site to others. The information collected by our site is used to process orders, to keep you informed about your order status, to notify you of products or special offers that may be of interest to you, and for statistical purposes for improving our site. We will disclose your delivery information to third parties for order tracking purposes or process your cheque or money order (as appropriate), fill your order, improve the functionality of our site, perform statistical and data analysis, deliver your order, and deliver promotional emails to you from us. For example, we must release your mailing address information to the delivery service to deliver products that you ordered.

All credit/debit cards’ details and personally identifiable information will not be stored, sold, shared, rented or leased to any third parties.

Cookies: Cookies are small bits of data cached in a user’s browser. Hoiisa.com utilises cookies to determine whether or not you have visited the home page in the past. However, no other user information is gathered.

Hoiisa.com may use non-personal “aggregated data” to enhance the operation of our website or analyse interest in the areas of our website. Additionally, if you provide hoiisa.com with content for publishing or feedback, we may publish your username or other identifying data with your permission.

Hoiisa.com may also disclose personally identifiable information in order to respond to a subpoena, court order or other such request. Hoiisa.com may also provide such personally identifiable information in response to a law enforcement agencies request or as otherwise required by law. Your personally identifiable information may be provided to a party if hoiisa.com files for bankruptcy, or there is a transfer of the assets or ownership of hoiisa.com in connection with proposed or consummated corporate reorganisations, such as mergers or acquisitions.

Security: Hoiisa.com takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, hoiisa.com cannot guarantee the security of any information that is disclosed online.

Other websites: Hoiisa.com is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party’s privacy policies before providing any data to them. We are not responsible for the policies or practices of third parties. Please be aware that our sites may contain links to other sites on the internet that are owned and operated by third parties. The information practices of those web sites linked to our site is not covered by this policy. These other sites may send their own cookies or clear gifs to users, collect data or solicit personally identifiable information. We cannot control this collection of information. You should contact these entities directly if you have any questions about their use of the information that they collect.

Minors: Hoiisa.com does not knowingly collect personal information from minors under the age of 18. Minors are not permitted to use the hoiisa.com website or services, and hoiisa.com requests that minors under the age of 18 not submit any personal information to the website. Since information regarding minors under the age of 18 is not collected, hoiisa.com does not knowingly distribute personal information regarding minors under the age of 18.

Corrections and updates: If you wish to modify or update any information hoiisa.com has received, please contact hello@hoiisa.com.

Modifications of the privacy policy: Hoiisa.com the website policies and terms & conditions would be changed or updated occasionally to meet the requirements and standards. Therefore, the customers are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

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    Why bother with clean beauty brands?

    People’s shopping habits are changing. The world is developing a more conscious community of folks looking towards leading a sustainable lifestyle with conscious consumerism. There’s a need for products that help the environment whilst also giving people healthy and radiant skin.

    Most of us use beauty products every single day, whether it's a deodorant, shampoo, conditioner, lipstick, concealer, foundation, perfume, sun protector, or shower gel. But each time you use these products, do you actually know what you are putting on your skin? If you don't already use clean beauty products you could be putting questionable chemicals on your body, which, in time, may lead to skin irritations, allergic reactions and poor health. If you want to be healthy, it’s not just about exercise or eating well; it’s also about learning to be skin conscious. The skin is the largest organ in your body and what you feed your skin goes into your bloodstream and since skin is porous, it absorbs whatever you put on it!

    What does it mean by 'going clean'?

    Going clean is about using products made without a long, ever-evolving list of ingredients linked to harmful health effects, from hormone disruption, cancer, and plain-old skin concerns. However, it doesn't mean all clean beauty products are natural – it can be human-made too, which also means high-tech skincare solutions.

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    We're in business…
    delivering as usual

    We've launched just when you need us most. During these challenging times, making you happy and keeping you safe is essential. Rest assured, we’ve taken matters seriously with hygiene and social distancing. We’ve got high standards in check with sanitary and safety precautions, from start to finish, with storage, packaging, shipping and delivery.

    Hoiisa cares…safety measures with Covid-19

    All products are safely stored in a room temperature space. When you request a product, it will be dispatched from there. We've taken all the necessary precautionary measures with regard to the guidelines on sanitation and social distancing set by Dubai's Supreme Committee of Crisis and Disaster Management in coordination with the Command and Control Centre for Combating Covid-19.

    Let's be clean and clear

    Pleasing our customers and keeping them safe is a priority. For now, we are only delivering in the UAE. Once your order is processed, expect your eco-friendly package to arrive at your home the next day. However, if you live in a remote area, in the UAE, it can take between 3 to 5 days.

    Travelling with care

    Your package will be dropped off directly at your door. You will receive a call or message just before it arrives, for a smooth, safe and effortless shopping experience.

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